We have agreements with different courier companies, so that you can always choose the shipping method that suits you best. The price and shipping time will be calculated automatically when you formalize your order and you can always consult it in the "Cart" tab. We offer free shipping for orders over € 184, Spain peninsula (for shipments to the Balearic Islands, Canary Islands, Ceuta or Melilla please contact us)
We also have the option to pick up your order in our store for free.
NOTE: The period of shipment of your order can be increased by up to 72 natural hours due to the preparation of the same
In case of defective product or with the packaging broken due to transportation, please contact us as soon as possible
The product or products will be replaced as soon as possible, at our expense all the expenses derived, both from the collection of these products to be returned, as well as the delivery of the new ones. However, other compensation alternatives may be proposed, choosing the buyer the one that suits him best, being the first, always possible except in the absence of stock.
Right of withdrawal
The buyer may exercise his right of withdrawal on the purchase made. The withdrawal period will end in 14 calendar days, counted from the receipt of the order at the chosen delivery address.
It will not be necessary to provide any reason or explanation.
In accordance with article 103 of Royal Legislative Decree 1/2007, of November 16, the right of withdrawal shall not apply to the supply of goods that may deteriorate or expire quickly and to the supply of sealed goods that are not fit to be returned for reasons of health or hygiene protection and which have been unsealed after delivery.
Before the withdrawal period expires, the buyer will communicate his decision to withdraw from the contract by contacting us.
The buyer must return the products in perfect condition and with their original packaging and seal.
Upon receipt and review of the products, you will be reimbursed for any payment received from the buyer, including, where applicable, delivery costs, before 14 calendar days have elapsed from the date on which you were informed of the decision to withdraw. of the buyer's contract.
We may retain the refund until we have received the goods.
The cost of the return costs will be borne by the customer.